Dortech Maintenance Ltd recently completed a sliding door repair at Budenberg, a regeneration project by Urban Splash. The job was a success, leaving the end user, Philippa, very happy with the result.
Six months prior to the repair, Philippa contacted Dortech regarding a damaged sliding door. After a frustrating experience with the building owner, she finally received an image of the required part and working with Dortech Maintenance managed to identify the required replacement parts for her door. Dortech put her in touch with one of our top engineers, Richard to start the process of getting the door fixed.
To assure our customer, Richard spent a lot of time explaining how he would approach the complexity of the job, which could range from a refit of runners to a potential refit of the whole door system. To suit our customers availability, we subsequently scheduled the work in the spring.
